Shipping policy
Shipping Policy
Order Processing
-
Orders are processed within 2–3 business days.
-
All products are made to order. Please allow additional time for production prior to shipping.
Shipping Timeframes
-
Domestic (U.S.) Orders: Estimated delivery is 5–9 business days after processing.
-
A tracking number will be provided once your order has shipped.
Shipping Rates
-
Shipping rates are calculated at checkout based on your location and the size of your order.
-
Free shipping is available on orders over $89.
Address Accuracy
-
Please ensure that your shipping information is correct at checkout. We are not responsible for delays or lost packages due to incorrect addresses provided by the customer.
Lost or Damaged Packages
-
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at Broadstreetsupply@gmail.com. We will assist you in resolving the issue.
International Customers
-
International customers are responsible for any duties, taxes, or customs fees that may apply.
-
Delivery times may vary depending on customs processes in your country.